Welcome to Ravens' Refuge! We are a family business centered on Dan's art. We strive to create pieces that the owner will treasure, and we welcome custom orders.
*** Current lead time is approximately three weeks for most items. ***
RUSH ORDERS: Our ability to accommodate rush orders is dependent on whether we happen to have stock on hand that already is rolled out in the requested dimensions. This isn't a frequent occurrence, as we roll out our stock to order. If we don't have stock on hand, our ability to accommodate rush orders will depend on whether Dan is able to work longer hours at the studio so that orders in our day-to-day queue will not be delayed. In these circumstances, we charge a rush fee.
PAYMENT: At this time, we accept credit cards via Paypal and money orders. Please note that you DO NOT need a Paypal account in order to pay by credit card through Paypal. Just click on the Paypal link and follow the directions -- it's safe and easy!
If you would like to pay with a personal check, please contact us prior to purchasing. In the event that we agree to payment with a personal check, the check will be held for two weeks prior to shipment of the item.
For special orders, we typically require a 50% deposit up front, with the balance due upon completion (prior to shipping).
If you would like to change your order after Dan has started working on it (or after you've received it), there will be a labor charge dependent on time spent.